Q. Can I use dry ice inside of my Pelican™ Elite Cooler?
A. Absolutely. Dry ice may be used inside Pelican™ Elite Coolers but should never come in contact with the walls of the cooler. We recommended a sufficient thickness of cardboard (or some equivalent) be used to protect the cooler wall from the dry ice reaction in order to prevent damage to the cooler itself
In the image below, we used two layers of grocery store paper bags placed on the bottom of the cooler. We decided to keep the dry ice inside of the packaging that we then placed on top of the paper bags. Next, we placed another two layers of paper bags on top and added a good layer of regular ice to create a deep freeze. With proper care & use, you won't have to worry about your cooler cracking or exploding.
PLEASE NOTE: Dry ice is frozen carbon dioxide and is safe to use inside your cooler in open well-ventilated areas and the outdoors.
When dry ice sublimates (melts) it release carbon dioxide gases into the air. Without proper ventilation, dry ice can cause shortness of breath. Keep your car windows down!
Protective gloves are required to prevent damage to skin. (We used oven mitts)
Lastly, dry ice is not recommended for the Pelican™ Elite Soft Coolers
When dry ice is used in conjunction with frozen water, it will take your cooler to the next level in ice retention. Have fun & be safe!
Q. Where can I buy replacement parts for my cooler?
A. We get these questions daily. All cooler related issues/concerns or request for replacement parts are addressed by the warranty department. We have a whole department waiting to help you! It does not matter where you purchased your Pelican™ product from - all warranty related issues will be redirected to this form.
Please complete the warranty claim as accurately as possible for an organized and speedy resolution.
The warranty department will be able to assist you with:
Q.Where can I buy a Pelican™ Elite Cooler near me?
A. Pelican™ Elite Coolers are predominantly sold online through online dealers & distributors as well as select retailers. Retailers such as Walmart and REI may carry select coolers and colors in store.
We recommend you purchase all your Pelican Elite Cooler products from us at pelicancoolers.com Or if you are in our area, we have a large showroom with all the cooler sizes, drinkware, and accessories for you to get your hands on. You can find as at Beam Distributing: 8510 Sanford Drive Henrico, VA 23228. We are located right off Staples Mill Rd in the Hermitage Industrial Park. We are a small, but mighty team eagered to have customers for life!
Q. My drain plug is leaking, what can I do?
A. Listen, you wouldn’t buy a pool before you test the pool’s drain plug for leaks or before inspecting the liner for holes or tears before filling it up and jumping in, would you?
No!! We recommend BEFORE you use a Pelican Elite Cooler for the first time, to fill the cooler up with enough water to test the drain plug. 9/10 times If your cooler is leaking, the plug is not tight enough.
Tightening the drain plug:
For extra coverage, apply waterproof silicone on the rubber gasket as well as the threads. You should see where the silicone was applied before.
Applying silicone on drain plug:
To read the full list of FAQs visit our FAQ page. We do our best to update this list with current & helpful questions and their answers. If you do not see your question, please email me at firstname.lastname@example.org
Thanks for being #PelicanProud!